HOW DO I BOOK A CLASS?
Book your sessions through our online platform or The Dungeon mobile app. Simply select your location. Then the package that suits you from our pricing page. Next, head over to our schedule, find your preferred studio and class time then click the reserve button to secure your spot!
HOW SHOULD I PREPARE FOR MY FIRST LAGREE CLASS?
Come in your favorite workout attire and don’t forget your grip socks. If you need a pair, you can easily purchase them at the studio. Although not required we suggest bringing a towel and some water, be ready to get your sweat on!
ARE GRIP SOCKS REQUIRED?
Yes, grip socks are required for Lagree classes to ensure safety and proper traction. They are available for purchase at all locations
HOW SHOULD I PREPARE FOR MY FIRST VERSACLIMB CLASS?
Come in your favorite workout attire and your favorite running shoes or grip socks. We highly recommend bringing a water bottle and a towel for this high intensity cardio session!
WHAT DO I BRING TO MY SAUNA SESSION?
Bring a towel large enough to sit on and your swimsuit! If you forget to bring a towel we do have some for rent at the studio. There’s a screen inside the sauna for Netflix & YouTube but feel free to bring your headphones if you rather plug into your phone.
HOW EARLY SHOULD I ARRIVE FOR MY FIRST CLASS?
Please arrive 15 minutes prior to your class to familiarize yourself with the space and allow a team member to provide a safe demonstration on how to use the equipment.
HOW OLD DO I HAVE TO BE TO TAKE A CLASS?
You must be at least 18 years old to participate in a class. If you’re under 18, parental consent is required.
ARE THE CLASSES FOR ALL FITNESS LEVELS?
Yes, our classes are designed to accommodate all fitness levels. Their low-impact nature makes them suitable for both highly athletic individuals as well as those with specific needs, such as injuries or pregnancy.
WHERE SHOULD I PARK?
Orange location: There are plenty spaces in front of the studio!
Irvine location: We are located in an industrial park so you can park in front or behind the studio, look for Studio Q: The Dungeon for our entrance!
CAN I CANCEL MY CLASS?
To receive a full refund for your class, you must cancel your reservation 10 hours before the start of your class. You can cancel your class by logging into your account and hitting the cancel class button. If you do not cancel at least 10 hours before the scheduled class starts, you will be charged a late cancellation fee of $15 and if you do not show up and no notice you will be charged a no-show fee of $20.
HOW DOES THE WAITLIST WORK?
We encourage you to join the waitlist if a class is fully booked. You will be automatically added to the class up to 2 hours before its start time. It is your responsibility to monitor your waitlist status and be aware of any no-show fees. Please keep notifications enabled to receive alerts, and you will be notified via email or text once you have been added to the class. Remember to cancel outside the 10 hour window to avoid late cancellation fees.